What is an ECTN certificate?

An Electronic Cargo Tracking Note (ECTN) certificate is required for all cargo shipments to and from South Sudan, ensuring transparent customs processing.

How do I apply for an ECTN certificate?

Apply online via our portal by filling out the application form, uploading necessary documents, and submitting your application.

Can I save my application and finish later?

Yes, you can save your application at any stage and return to complete it at your convenience.

What payment methods are accepted?

We accept payments through our payment portal for COD clients, with all payments required in USD.

How do I check the status of my application?

Log in to your account on our portal to track your application status and receive updates.

What documents are required for the ECTN application?

Required documents include cargo details, invoice, bill of lading, and any other relevant shipping documents.

How long does it take to process an ECTN certificate?

Processing times can vary, but we aim to complete all applications within 1 business day.

Is there a fee for the ECTN certificate?

Yes, the cost of an ECTN certificate is $300 USD.

Can I apply for an ECTN certificate for someone else?

Yes, you can apply on behalf of another individual or company, provided you have all the required information and documents.

Who can I contact for help with my application?

For assistance, please contact our support team through the contact information available on our portal.